Company info
All trades made through this website take place between you as a customer and
Frkwolff Jewelry
6780 Skærbæk
phone +4522510215
Mail: info@frkwolff.dk
cvr 32611982
Order confirmation
All orders are automatically confirmed per. email.
Prices and Payment
All prices are incl. VAT.
Orders can be paid by Dankort, via Paypal, Mobilepay, Visa, Mastercard.
The amount will be raised only when the item is shipped.
If we are unable to deliver the entire order, we can reduce your payment to the new order total. However, we can not increase the amount if you wish to add one or more items.
Shipping and delivery
We use DAO and shipping in Denmark is free and 29 kr abroad.
Normal delivery time is 2-4 business days from order date.
Return
You have 14 days of return and withdrawal.
If you choose to undo a purchase, simply return the item in substantially the same condition and quantity as you received it. Once the item is returned and approved, the purchase price (excluding postage and shipment) will be refunded to your account within a few days. Return costs must be borne by yourself.
Product Tournament takes place at:
Frkwolff Jewelry
skolevej 35
6780 Skærbæk
Denmark
Please note that we do not receive packages sent per. COD. Return can also be done by refusing to receive or deliver the item personally with us. It is not a requirement but the expedition is promoted if the full information is included in the package - such as a copy of the order confirmation, registration number and bank account account number for which a refund can be made, copy of any. prior correspondence etc.
warranty
Frkwolff Jewelry provides 2 years of warranty under the Purchasing Act, including fabrication and material defects found in the normal use of the product. The warranty does not cover errors, damage or wear, directly or indirectly caused by improper operation, poor maintenance, violence or unauthorized intervention. Complaints about defects that should be discovered by usual inspection of the item must be notified to Frkwolff Jewelry within a reasonable period of time. The item can subsequently be returned for repair, replacement or by appointment. crediting. In connection with complaints, Frkwolff Jewelry will return return costs to a reasonable extent.
Privacy Policy
No personal data recorded on Frkwolff Jewelry will be transferred, sold or made available to any third party at any time. All information is stored in a reliable manner and is only available to trusted employees at Frkwolff Jewelry.
During a purchase, we will provide us with the name, address, phone number and email address. This information is used exclusively for processing your order. The information is transmitted and stored electronically in unencrypted form and stored for 5 years. The actual "contract" (purchase agreement) is not stored at frkwolff Jewelry in a way so you can log in and see / change status later.
Additionally, you can optionally receive their email address on a mailing list at Frkwolff Jewelry, so that you receive news and other information from Frkwolff Jewelry. This service can be enrolled and unsubscribed at any time.
Cf. The Personal Data Act gives us information on registered information and on the basis of any objections we make deletion to the extent desired.
If you have questions, you are always welcome to contact us at Mail info@frkwolff.dk
